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Photo: Carsten Lundager

Passengers

Seat booking

Passengers: Seat booking are necessary throughout the year.

Vehicles: Bookings are only possible for cars and motorcycles belonging to the residents of Anholt, vehicles with commercial activities in Anholt and registrered vehicles for disabled persons.

Payment

The ticket must be paid with a credit card at the time of reservation no matter when you are travelling. The ticket is only valid for the reserved departure.

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Changes/Refunds

Changes and refunds can only be performed by personal contact or by telephone.

Changes or cancellations of tickets are possible until 24 hours prior to outward passage against a fee of change:
01.01. - 23.06. and 07.08. - 30.11.: DKK 40,-
24.06. - 06.08.: DKK 100,-

2018:
01.01. - 22.06. and 06.08. - 31.12.: DKK 40,-
23.06. - 05.08.: DKK 100,-
 
Change of the home journey from Anholt – when you already are in Anholt – can only be done by contacting in person the office in Anholt. The shipping company is not liable to compensate for loss or mislay of tickets.

Time of appearance

Passagengers in the period 12.06 - 13.08 and at holidays
30 min. prior to planned departure.

For the rest of the year 15 min. prior to planned departure.

Vehicles
45 min. prior to planned departure throughout the year.

If the time of appearance is not met, the booking will automatically expire.

Crossing at one´s own risk

Photo: Carsten Lundager

Hand luggage

Luggage must have a limited lot - max. 40 kilos per person.

Eg following are not luggage: larger music instruments, garden furniture, garden- and other tools, building materials, removal boxes and bear/ beverage in boxes. For these items you must fill in a consignment note at the office and deliver the goods in our warehouse. See sign with opening hours at the warehouse.

Photo: Carsten Lundager

Responsibility of the shipping company

We refer to the EU Regulation concerning the rights of passengers (see the poster on board). The responsibility of the shipping company is limited pursuant to the regulations of the Danish Merchant Shipping Act (Søloven). Reservations are made as to changes of hours and prices.